Nov
10
The Solopreneur Life’s Review of Voices.com
On Monday I launched a weekly radio program for solopreneurs on Blog Talk Radio.
Last Friday I decided I wanted to find a professional to “voice” an introduction for the show. My goal was to have the intro ready for my second show.
Following is a chronological description of my experience of hiring a voice-over professional.
Friday: The Voices.com Experience Begins
I had heard positive things about Voices.com several months earlier. I remembered the name of the site, so I started there.
Voices.com functions like a lot of the online boards that match freelancers with projects. The person with the project posts a description of the job, and the freelancers submit bids.
I liked that Voices.com establishes a base price for all work/jobs. (The base price for my job was $100.) Nobody is allowed to low-ball, and I appreciate the professional relationship that this approach creates.
I spent about an hour browsing through the demo recordings of the Voices.com talent, and I was extremely impressed with the quality. Even the people who were new on the site and didn’t have any user ratings yet sounded terrific and possessed a lot of experience.
I wrote the text for my intro and timed it at about 15 seconds. I then submitted my project with these specs (selected from Voices.com options):
Title of Project: Introduction to program on BlogTalkRadio
Category: Podcasting
Language: English (North American)
Gender: Female
Age Range: Young Adult
Union: Non-Union
Budget: $100-250
Deadline: November 8
Job Description: This is a 15-second introduction to a weekly, 30-minute business program for solopreneurs. The job very likely will lead to future assignments for the program.
Sounds Like: Upbeat and Conversational
I also attached the script.
I chose “female” because the audience for my Web site skews heavily (65 percent) toward women. My radio audience might not be the same, but regardless, I thought that balancing my voice with a female presence was a good idea.
I really enjoy British voices, but I think the use of Brit voices is on the verge of moving from trendy to cliche, so I decided on “North American English.”
I sent my submission on Friday night and waited to see what would happen.
Monday: This Isn’t Easy (But That’s Good)
I received an e-mail at 10:32 a.m. from Voices.com, informing me that “We have notified professional voice-over talents who meet your requirements and they will be responding shortly.” They weren’t kidding about the “shortly” bit.
Late in the afternoon I went to Voices.com to see if my ad had been posted. I never got that far, because I saw that I had received 34 responses already. (I eneded up with 41.) Wow.
All responses include a short demo. When I reached the third response, I was amazed to hear a demo recording of my script. I was not expecting that, and I was impressed that this respondent would go to the effort. As I continued to work down through the list, I found that she wasn’t alone: roughly half of the respondents sent demos of a reading of my script.
The offers ranged from $100 to $225. Interestingly, I think all of the $200+ offers did not provide a reading of my script. Apparently my job wasn’t worthy.
My friend Nicole Fende was using Voices.com at the same time as me, and she said several of the voice artists suggested a “workaround” that would allow them to make a deal outside of the Voices.com platform. Nicole’s reaction to that was: “It made me wonder about their ethics.”
As voices, all of the respondents were skilled, talented, and professional. And every one of them pronounced my last name correctly, which is extraordinary. In my second listening of the responses, however, I began to notice differences in the demos that would separate my top choices from the rest.
First, anyone who didn’t send a reading of my script was eliminated. Second, anyone who made a serious error (like forgetting to include the word “Life” in The Solopreneur Life) was eliminated. Third, anyone whose reading was done in a style that didn’t fit the subject (business) was eliminated. That left me with 11 readings, all of them superb.
It was not going to be easy to get it down to one.
Monday night I cut the list to five finalists. There was nothing wrong with the six that I eliminated. I simply chose the five that I thought were the best fits for my program.
A description of the finalists:
#1: A low-alto voice and a clean script reading that would require only a minor tweaking. A very distinctive, memorable voice, which I wanted. But would such a unique voice be a negative for listeners? $137.
#2: This was the first respondent who had included a reading of the script, so a sentimental favorite, and an excellent reading, $110.
#3: A perfect reading of the script, with all of the correct intonation and weight, $137.
#4: A faster reading, delivered in a newsy, serious manner that stood out from commercial-sounding demos, $167.
#5: A high-energy, smart reading, and a way of pronouncing my name that I loved. (My last name can be difficult to pronounce: it’s easy to get stuck between the “l” and the “t” of “Keltto.”) $159.
I spent the next hour listening to the demos, one after another, again and again (while tracking an outstanding Monday Night Football game on my office TV, muted). Long after the game ended, I still was hopelessly deadlocked on the voices, so I shut ‘er down for the night.
Tuesday: It’s Time To Ask My Wife
Just like Monday night—no breakthroughs. I liked all the voices. So I did what I always do when I’m struggling with a big decision: I called my wife.
I asked her to listen to the voices. She preferred #1, the woman with the deep alto.
My wife’s opinion of the runners-up:
• #2 was rejected for no specific reason.
• #3 sounded too perfect, almost like it was done by a computer, not a person.
• #4 was more expensive than the others, and while my wife really liked the demo, she didn’t think the voice was worth more than the others.
• #5 sounded too young.
My wife’s last comment: They’re all great, so don’t worry about it. Don’t second-guess your choice.
I wanted a distinctive voice, and my wife’s enthusiasm for #1 eliminated any doubts about hiring her. I decided on #1, and I clicked on “Award Job” at Voices.com. I included a note that asked for two intonation changes to the demo reading.
My winner responded within 30 minutes, saying she would do a new version when she returned to her office later in the afternoon.
At 6:09 p.m. I received an e-mail titled “Your Files Are Ready For Download.” I listened to the new take, and it was perfect. I released my payment, which was in escrow, thanked the winner for her help, and told her that more work would be coming her way for the show.
Final Thoughts on Voices.com
This was one of the most enjoyable, professional, efficient online transactions I have ever experienced, which is remarkable, because voice-over work is nuanced and complicated. I highly recommend Voices.com and I will gladly use their site again.
You can hear the winning voice Monday on my next show, which is titled: “How to Use Facebook to Create Powerful Online Marketing Strategies.”
Have You Used Voices.com?
I’d love to hear about your experiences with Voices.com. Please share your opinion in the comments below.
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Comments









As a professional voice talent I found this description of your first voice-hiring adventure most interesting. It’s a pretty subjective decision making process – once you weed out the demos that don’t meet basic standards – and I got a kick out “called my wife” step. Good luck with your podcast series.
Hi Debra:
Thank you for your response. I totally agree about the process being subjective.
I want to add that I was quite impressed with the training and education of many of the people on Voices.com. It makes me appreciate how hard a person has to work to be competitive in this field.
Larry
Larry,
You did a great job summarizing the experience. Although for me it was the Hubby who was called in for a critique. So many great voices! Since you’ve posted this I have also made my selection. Within an hour of posting payment in escrow I too had received a great take that only needs a couple tweaks. I’m looking forward to debuting my intro as well.
I’d like to emphasize the escrow component that really protects both parties, and as a finance person appreciate how it mitigates risk. As a customer, I know the money won’t get released until I’m satisfied. For the VO talent, they know that they will actually get paid once they fulfill their obligations.
Nicole
Very interesting read, Larry! I was particularly intrigued by your second weed-out criteria: “anyone who made a serious error (like forgetting to include the word “Life” in The Solopreneur Life) was eliminated”. This is just a hunch, but I wonder if some of those who left out “Life” did it as safety precaution rather than a mistake.
Sadly, some folks who hire voice talent have no qualms about taking an audition file and using it in the final project without paying the talent. Because of this, some voiceover artists choose to strategically omit (or change) certain bits of the script when recording their audition material. This provides the person running the casting process with an accurate idea of how the talent sounds reading their copy, while also rendering the audition useless as a final product. I wonder if some of those who omitted “Life” from their reads were doing so for this reason. Were there any indicators in the artist comments along this line? Did you read the artist comments to see if that may have been the case?
I don’t mean to point fingers at a potential flaw in your process. Rather, the description of your experience makes me wonder if the practice of omitting bits of copy may not always be clearly understood, especially if (as may have been the case here) the person reviewing submissions doesn’t have time to check every note to see why certain pieces were omitted. If I were auditioning for this project, I may have opted to simply replace the full title of the show with “show name” in my audition. Did you receive any auditions with similar substitutions? If so, did any of those submissions make it through the weeding process?
Thanks again for your detailed description. Despite the time we spend learning the craft of voice acting, there’s always so much we don’t know about what’s happening on the other end of the audition process, which is why articles like this are always very enlightening.
Cheers!
Justin
Just a note: It’s not unethical to go outside the Voices.com payment system. The voice talent have paid to be on the site and Voices.com doesn’t earn a commission for each job placed. So while the Voices.com escrow system is a safety system for both talent and client, there’s nothing unethical about not using it.
@Justin, thank you for the explanation of strategic mistakes. I can certainly understanding why people would take that precaution. This was my first experience of hiring voice talent, and I am glad I know about that practice for the future.
@Jeffrey, thanks for the note about the payment system.
@Justin, for my auditions some did same Name Here or said in the recording before the demo that they included a watermark or left out words. It never ceases to amaze me the dishonest things people do and how great talent needs to protect against it.
@Jeffrey, I appreciate that comment (and congrats by the way for being on Huckabee!). However the talent themselves told me there was a 10% commission. That number coincided with a differential between a bid mentioned in their notes and the 10% higher number on the Voices.com system. The person who I finally selected also confirmed the 10% commission.
I have no problem with this fee, or I would have never found my voice! For me I feel that after the first job it would be ok if you prefer to pursue the relationship outside of Voices.com. You save money yet give up some of the other features mentioned.
Of topic perhaps, but why does your site “update” about every 30 seconds to a minute? I am reading along and “bang” I am tansported to the top of the page again. Perhaps you should discuss this with Ituitive Designs. Disconcerting, and a little irritating. I am using Opera on a MacBookPro.
Thanks
(I was bounced to the top three times while writing this comment.)
@Dan, Thank you for letting me know. I’m going to remove the pop-up.
@Nicole, indeed you are correct. There is a 10% fee for using Surepay. Voices.com has said that it’s not a revenue generator as the money is used for the expenses related to escrow. Regardless, it’s important to point out that Surepay is optional, unlike Guru.com or Freelancer.com which take a 10% commission and will shut your account off if you try to circumvent it. Subtle distinction, I know.
Hey, I bet you never thought you’d have all these voice over folks commenting, eh?
@Jeffrey, thanks for sharing those details. As a new user I absolutely believed we were expected to stay inside. After reading this I went back and looked at my account, it doesn’t even offer an alternate way to settle when a job is awarded. Plus I reviewed my sign up materials, again no mention of alternate options.
I do think it’s important to understand the reason for my reaction and the context in which I made the comment. I was in a discussion forum with Larry and we were sharing our (very positive) experiences. I mentioned people had offered as low as $50 with a work around which led to this whole discussion on how, why etc. It made me uneasy, but I wasn’t saying to pass blanket judgment.
Here’s the important part for VO talent. Many people like me are used to forums such as eBay, where to go outside is not allowed for the transaction at hand. Those who offered lower prices or outside options made comments like,”Voices doesn’t allow x, so contact me here.” Not one person said those outside connections were acceptable by Voices.com TOS. I hope you can see why my impression was that at the very least we were entering a gray area.
I apologize if you or others at Voices.com felt this was an inappropriate remark. I absolutely loved my experience and will continue to recommend Voices.com and “my” voice.
OT – Being in finance I can guarantee you they make money off that 10%, which is absolutely fine. They need to make money to stay in business!
Here’s another voice performer response – from a (hopefully) non-cliche Brit! Feedback from your producer’s point of view is so helpful. This side of the mike we all put everything we have into demos and jobs, but as solopreneurs we call into the dark: no body language feedback, no applause, or even jeers! We wave our arms and contort our faces like Macbeth to evoke the right sound – and nobody sees.
I’m copying your Voices.com article to a friend who is newer to VO than I, because he worries when auditions don’t become jobs. My way to deal with those is (a) regard them as valuable learning, which never stops and (b) it isn’t personal: we are akin to a type font, chosen as fitting a specific need and intrinsically neither better nor worse than the alternatives. Your discussion brings this out nicely. So again, thanks for insight you shared: it is rare and it really helps. Congratulations on BlogTalkRadio. Howard Ellison, Devon UK.
Hi Howard:
Thank you for thoughtful response.
Your Macbeth visual is terrific! And the font/voice comparison is very interesting. I have chosen fonts for projects hundreds of times, and I think you are right about the process being very similar to hiring voice talent.
Larry
Hi Larry. Thankyou! So you know about the personality of fonts! They can serve also as a mickey-taking metaphor for some creative writing styles we encounter… think Comic Sans, Arial Narrow, Courier typewriting, Copperplate and the dreaded Gothic. Howard.
Hi Larry,
I use to work at the telephone company. My job was taking orders for phone service. While doing this job I discovered that I had a natural talent – my voice. Numerous women would tell me that I had a great voice or a sexy voice. Some women were so turned on by my voice they would ask me out. I couldn’t believe it!
Cheers,
Michael