Archive for the ‘Client Relations’ Category

Aug

17

Why Do People Buy?

August 17th, 2012 by Larry Keltto | Posted in Client Relations, Marketing, Sales

As solopreneurs, we often focus on customer characteristics but in the process we fail to figure out what’s inside our customers’ heads.

In his book, The Sales Bible: The Ultimate Sales Resource, Jeffrey Gitomer lists reasons why people buy products and services:

• To solve a problem

• They need it

• They think they need it

• To get a competitive edge

• To save money or to be more efficient

• To eliminate mistakes

• To feel good

• To show off

• To change a mood


Aug

16

The Secret to Success in Negotiating

August 16th, 2012 by Larry Keltto | Posted in Client Relations

My 14-year-old daughter is The World’s Toughest Negotiator. (Consider yourself forewarned.) She’s held the title for the past 12 years. I think she’d be a magnificent Hollywood agent, and as of last week she wants to attend UCLA and major in psychology.

What’s the secret to her negotiating success?

It’s simple: she asks for what she wants and doesn’t stop asking until she gets it,.


Mar

13

How Narrow (or Broad) Should a Solopreneur’s Niche Be?

March 13th, 2012 by Larry Keltto | Posted in Business Plan, Client Relations, Marketing

There’s a lot of discussion about how narrow a solopreneur’s niche should be.

Seth Godin maintains that the secret to being the best in the world is to make the “world” smaller, i.e. to narrow your niche.

He tells the story of Alan Scott, who was the best artisan pizza-oven builder in the world. “It was a niche that didn’t exist before, but it spread, it engaged people, it created a tribe that supported him. Alan was passionate about his craft and wasn’t shy about sharing it. He trained others and turned it into a movement.”


May

09

No Solopreneur Ever Went Wrong…

May 9th, 2011 by Larry Keltto | Posted in Client Relations, Health, Marketing, Productivity

For many years I have enjoyed Matt Kramer’s column in Wine Spectator magazine. In the May 31, 2011 issue he wrote a piece titled “Nobody Ever Went Wrong.” Matt is talking about wine, of course, in this column, and he writes:

It seems a good — indeed, useful — exercise to see what truths might be extracted from this “nobody ever went wrong” formulation.

I think it works for our solopreneur lives, too, so here we go.

No solopreneur ever went wrong…

…Asking for help. The return on investment when we ask for help is extraordinary. If you don’t believe me, just try it and see what happens.


Apr

19

How To Decide Whether You Will Enjoy Working With a Prospective Client

April 19th, 2011 by Larry Keltto | Posted in Client Relations, Collaboration and Partnership

These Are the Results of The Solopreneur Life’s
Crowdsourced Question #1

The Solopreneur Life Crowdsourced Question (the name just rolls of the tongue!) is a new, occasional feature for The Solopreneur Life. It’s kind of the like the “Person on the Street” feature that newspapers used to publish.

I’m hedging my bets and saying “occasional.” While I think crowdsourced articles are a great idea, I think their use is going to become very popular and possibly over-used, due to the advent of a tool called BlogStampede.com. We’ll see. Plus, I don’t want to detract from the superb Q&A that Dr. Shannon Reece does on a weekly basis. She was doing this pre-BlogStampede.com, and she does a superb job.


Apr

11

How Do You Know Whether You’ll Enjoy Working With Someone?

April 11th, 2011 by Larry Keltto | Posted in Client Relations

It’s seemingly part of the solopreneur how-to canon: “Work with people you like.” It sounds great and it makes sense; you didn’t beceome a solopreneur to work with clients that you hate, right? But as a solopreneur, how do you know if a prospect is someone you will enjoy? How do you determine that a person will be a good fit for you?

Join the conversation and share your ideas with your fellow solopreneurs. I will publish the responses next week. It’s great PR for your business and it’s an effective way to network.